The Adventure Challenge Reviews

Based on 19 customer reviews and online research, theadventurechallenge.com has a consumer rating of 3.5 out of 5 stars, indicating that most customers are generally satisfied with The Adventure Challenge.

3.5 / 5.0

19 Reviews

5 Stars(11)

0%

4 Stars(1)

0%

3 Stars(0)

0%

2 Stars(1)

0%

1 Star(6)

0%

How would you rate The Adventure Challenge?

Customer Reviews (19)

Sort by: Most Recent
Alex Gordon
Posted on 06/16/2021
Awesome customer service …

I orderes the couples book over a year ago and have had so much with it! So i decided to order one for my daughter in laws birthday. It said it was delivered but she didn't get it. I contacted the company and had the BEST customer service EVER. They offered to send out another book .....Fortunately she ened up recieving the package. But WOW.....the customer service was amazing. Definitely buying more books for gifts from them. Thank you so much!!!! These books and company ROCKS!!!

Helpful
Reply
Judd Snyder
Posted on 06/07/2021
I ordered this book for my anniversary…

I ordered this book for my anniversary with my fiance of 9 years. Sadly, we were not able to get married last year.. or this year. We now have a date to look forward to next year in August!
With all these unfortunate things going on right now, not being able get married, this book was something my fiance and I could look forward to doing together!
I had a little issue receiving this book, however, emailing customer service my concern, Hailey was sooooo kind and generous and made what could have been another disappointment for my fiance and I, something to look forward too! She was really understanding and made Me the happiest bride to be!.
Thank you Hailey, for giving me one less thing to worry about and one more thing to look forward too!! Xoxo

Helpful
Reply
Bobby Romero
Posted on 06/06/2021
The best!

I love this soo much I’ve just started doing it with my kids and we have the most fun times and memories that well forever cherish together!!! Thank you soo much <3

Helpful
Reply
Guest
Posted on 06/03/2021
At first getting the book and the…

At first getting the book and the camera combo was amazing. They shipped it super fast. It arrived in a timely manner. And we were having fun with it until I realized the camera was leaving marks on the photos. I took some pictures and sent them an email which they replied with an only one day. They had then told me that they had got a bad batch of cameras and they will replace the camera at no cost immediately. By the next day a new camera was being shipped to me and it's on the way now. The representatives are extremely nice understanding and don't ask a bunch of questions. It seems that they put their customers above all else. I would definitely buy again or recommend this product to anybody. Thank you for such good customer service!

Helpful
Reply
Chloe Turner
Posted on 06/02/2021
Nice people

Those who work here are good at answering and not least quick to answer! Very good customer service! Very nice people!

Helpful
Reply
Thomas Long
Posted on 06/01/2021
Bringing Joy Back Into Our Lives!

We bought the couples book first our first adventure was something we had done before we got the book so we agreed to do the activity for the week. We reconnected on something we had taken for granted and the book help to remind us of that. We then purchased the family edition and did our first event today, our kids loved it and we had a lot of fun doing the challenge. The challenge opened the door to some play that we haven't had in a while. So far, we are really enjoying the challenges!

Helpful
Reply
Guest
Posted on 05/16/2021
Would recommend! Great customer service!!

I love this concept, and the first challenge was totally fun! It was something my family and I would never to think to do just because. But because a book challenged us to my 13 year old was actually game to do it.
We did have a small issue with the camera but customer service was on top of it right away. They were friendly and kind and responsive. I definitely recommend this to anyone who is ready for adventure and fun.

Helpful
Reply
Jorge Larson
Posted on 05/13/2021
Never received and no customer service

If I could give them zero stars I would. I have sent two emails, countless direct messages on Instagram, tried the chat feature on the website, and commented twice on their posts (which they deleted!). I order it as a Mother’s Day gift in April. When it shipped my tracking said May 8th. Now all it says is in transit, arriving late. I cannot get anyone to tell me what is going on. I replied “help” as prompted to both emails and the chat and still nothing. This is the worst customer service I’ve ever experienced. I would never recommend you spend your money with them.

1
Reply
Beth Sanchez
Posted on 05/13/2021
Customer service was great

Customer service was great, very helpful and quick to reply.

Helpful
Reply
Isaiah Peters
Posted on 05/13/2021
I loved my books and the costumer service are excellent

I’m having fun with these books, I loved, I do stuff that I never imagine to do… The costumers service was excellent. I recommend 100%

Helpful
Reply
Victoria Marshall
Posted on 04/28/2021
Amazing Customer Service

They replied very quick and were super helpful! Thanks again, Hannah!

Helpful
Reply
Isobel Hicks
Posted on 03/31/2021
Amazing Customer Service and Great Product

I initially ordered just the Couples Adventure Box, not realizing I needed the Couples Adventure Book as well, my mistake I didn't read well enough. When I ordered the Couples Package, it came with the same box I had originally ordered. From the time I sent in a request about returning it and the time I was sending it back to them for a refund was 1 hour. The Customer Service I received was amazing! It was very quick and helpful. Emma was such a joy to work with and she was looking to get me the best refund possible! My wife and I had a fun time doing our first adventure and can't wait to see what we have in store for us!!

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question